Technical Support

Expert assistance for your device

Our certified engineering team is ready to assist you with hardware calibration, real-time dashboard integration, and custom commercial electrical load profiling.

Dedicated Channels

How we can help

Installation Support

Dashboard Syncing

Orders & Returns

Request dedicated assistance from certified electrical technicians for complex commercial installations or multi-phase breaker setups.

Resolve secure wireless connection issues, calibrate sensor thresholds, and optimize real-time telemetry syncing with your member dashboard.

Track your physical hardware shipment securely, update delivery preferences, or initiate a hassle-free return within our thirty-day trial window.

Direct Line

Submit your technical inquiry

Our engineering team typically responds within two hours during standard operational windows.

Common Questions

Frequently asked questions

How do I install the device?

How does the dashboard sync?

Simply plug the hardware optimizer into the outlet closest to your primary electrical panel. The device immediately begins stabilizing voltage and reducing reactive power waste.

The device utilizes secure, encrypted wireless protocols to transmit active kilowatt-hour metrics directly to your cloud-hosted member dashboard for real-time tracking.

Does it require professional help?

What is the return policy?

We back our engineering with a thirty-day trial window. If you do not observe measurable efficiency gains on your dashboard, contact us for a full return.

Most residential installations are entirely plug-and-play. For complex multi-phase commercial panels, we recommend coordinating with our support team or a local certified electrician.